The Country Club of North Carolina

Pinehurst, NC

Head Golf Professional | August 2021 - Present

First Assistant Golf Professional | January 2020 - August 2021

Assistant Golf Professional | July 2016 - January 2020

PGM Intern | May 2016-July 2016

The Country Club of North Carolina is 36-Hole Private facility located in Pinehurst, NC. CCNC was the host of the 2021 U.S. Junior Amateur, the 1980 U.S. Amateur, the 2010 US Girls Amateur and the future host of the 2030 US Senior Amateur, and the 2037 US Womens’ Amateur. It has also been host to a record seven Southern Amateur Championships, most recently in 2017, the 1970, and 1971 PGA Tour Match Play, and the 2018 Carolinas Amateur. It was awarded The AGM Platinum Golf Shop award in 2018, 2016, 2015, and 2014. 

• Manage a staff of 62 employees both full and part time

• Management of the staff includes leading, hiring, payroll responsibilities, scheduling, and problem solving to assure employee satisfaction while maintaining high service expectations. 

• Responsible for a golf operation with gross revenue of $2.6M with a net profit of $1.3M

• Manage an annual payroll budget of $1M+

• Chair of the 2023 ACC Men’s Golf Championship

• Coordinated logistics of the entire Championship with the ACC lead

• Created strategic planning for spectators, volunteers, food and beverage, parking, staffing, and budgeting

• Manatained a separate budget for the club that ended in a net profit of $24K

• Collaborated with USGA for successful hosting of 73rd US Junior Amateur, handling operational logistics.

• Attended daily meetings to discuss planning, and addressed any issues as they rose

• Created systems to operate the driving range, carts, and personnel during the event

• Largest field in the events history (264 players)

• Successfully run events through the calendar year

• Largest event consisting of 275 members

• Event responsibilities include budgeting, communication with members and other departments, organization, and charging through JONAS software.

• Versed in Golf Genius Tournament Software

• Increased participation in associations by 54% from 2018-2024

• Increased participation in Club Majors by 43% from 2018-2024

• Competent in designing scoreboards and calligraphy

• Created and implemented systems to better our operations

• Including a restructure of our staffing 

• Developed a new bag drop and golf shop Standard Operating Proceedure

• Host weekly meetings with my Assistant Professionals to address any issues from the week and prepare for the next week.

• Help our Professional staff lead their staffs to maintain the highest expectations of our club

• Constantly look for new ways to improve our current systems

• Empower my staff to make systems more efficient

• Provide a hospitality mindset

• Try to make each interaction unique for each member 

• Manage a golf car fleet of 125 cars

• Includes creating and implementing a maintenance plan

• Designed a system to efficiently stage up to 125 golf cars 

• Teach upwards of 75 individual lessons per year

• Focus on data driven methods to improve players abilities

• Use physical assessments of individual players to help gather objective data to tailor swings to the individual

• Created the position of Director of Instruction for the first time in the club’s history.

• Allowed for a reinvention of the club’s instruction program

• Brought new technology to the club and continue to push, and be a leader in the newest teaching methodologies.

• Created clinic programs for ladies and juniors

• PGA Junior League Sandhills league coordinator (2018), managing seven teams with a total of over 70 kids

• Work with our head buyer purchasing both hard and soft goods

• Build and maintain relationships with reps from top companies in the business

• Manage the golf shop retail staff on a daily basis

• Process records of daily sales

• Manage the POS system to help organize records of goods sold

• Work with sales reps buying for multiple seasons per year

• Organize invoices to make sure bills are paid in a timely manner

• Developed an internship mentor program

• Mentor 2-5 interns per year

• Biweekly meetings that cover topics such as personal finance, tournament management, leadership training, golf instruction, and resume building

• Hold monthly evaluations